Melvin Woodland

Review of Capital Ford

I went to Capital Ford to diagnose and fix a probl...

I went to Capital Ford to diagnose and fix a problem that my Ford seller location didn't even attempt to diagnose when asked. My service adviser, Michael Young, was attentive and noted all the details of my problems and promptly worked to get my vehicle in and returned to me as soon as possible. I was kept up to date on the repairs with daily phone calls and my car was returned to me on the date promised. The issues have been resolved and my car runs like it is brand new again. I haven't been too thrilled with this purchase due to all the issues I've had with it, but now I know where I can take it to ensure my concerns are heard and my issues addressed.