Two completely different experiences with the gree...

Two completely different experiences with the greenflag rescue service. First was great from Macadams rescue' in summer 2019 who arrived promptly and was able to fix my car (albeit temporary) so I could still use it. Fab!

The second experience was completely different with a difference company called Richfords Garage, who not only took over 4 hours to arrive, but was unable repair, or even fully diagnose the fault on my Citroen. He was also not equipped to tow me as he attended in small van. I then spent a further 90 minutes waiting their towtruck to collect me and take me to my garage. From start to finish this saga took over 7 hours to be recovered just 9 miles. Very Frustrating ! I made an official complaint to greenflag and although she expressed sympathy, the adviser seemed accepting as if this is normal occurrence.