Jason Mauchley

Review of HYATT REGENCY NEW ORLEANS

I was there when it snowed. We had a sales convent...

I was there when it snowed. We had a sales convention and I know that the staff was having a hard time getting into the city.

One day the water wasn't working because the locals were running their water so the pipes wouldn't freeze. This made the water pressure drop and the city was on a mandatory boil your water. It was like I was visiting a 3rd world. The Hyatt Staff rose to the occasion and handle the situation superbly.

I hope to never visit Orleans again, but if I do I am staying at the Hyatt Regency. I can't give enough credit to the staff and management.