Jo Hyatt

Review of Fabricworm.com

I love this shop! I am a local in Paso Robles. I'v...

I love this shop! I am a local in Paso Robles. I've shopped here for about 3 years now and their fabrics are unique. Some fabrics are very pricey. I would ask the prices of each constantly and someone is normally there to help answer your questions. Be careful and make sure you remember where you found the fabric, how much it is and watch it at check out, because it can be easily mistaken for a different price at check out. Just watch your purchase carefully to get the quoted price you watched for.

I've had good experiences here and one or two bad experiences. The bad was when there were 3 workers and probably 3 groups of customers in the store, at this time, I needed my selected fabric to be cut and I did not get an acknowledgement or a "I'll be with you in a few," I got very irritated, but stuck it out ( I know sometimes it's the customers they are waiting on that cause delay ), but this irritation could have been avoided with just an acknowledgment. When I was finally helped, the workers are always super nice and sweet. I hope that the store reads some of these reviews and take note in some of the customers would like better customer service.

My experiences here are mainly great! Online sales are at good prices, discounts are available, sales and store pick up options. The staff is knowledgeable, helpful, always nice. I would like to see improvement on store customer etiquette as well. I realize how busy an online business must be, however, a customer in front of you should be just as important. Overall, fabrics are cute and rare for the area we live in and are worth checking it out if you have a special project coming up!