I have ordered delivery from Shanghai several time...

I have ordered delivery from Shanghai several times, and have yet to receive the correct order. On this occasion my co-workers and I ordered 3 lunch platters. On the online menu it states that ALL lunch plates come with fried rice, lo mein noodles, and 2 crab Rangoon. Upon receiving our order only one of the lunch plates came with these items. When the restaurant was contacted the owner Loni was very rude, as she usually is on the phone and would not rectify the order, she stated that the kitchen wrote down the order wrong and we got bigger portions than what we paid for-and the only way to get the lunch plates was to not touch the food we already started eating and they would exchange it. We ordered the lunch portions because of the sides that came with it. Poor customer service and mediocre food. I will not give them anymore of my service.