Sarwan Muzaffar

Review of Exclusive Real Estate Concord

They lie blatantly and feel proud of it. The agent...

They lie blatantly and feel proud of it. The agent Richard li is lier rude and an awful property manager who doesn't respect tenant rights. The agent aaccessed the property 3 times in my absence without my consent by using their own keys and turning down my request to have an inspection in my presence at different time. This is breach of tenancy law and I will report it.
Never entertained any repair request on time and sometime completely ignored for months
The agent is claiming huge money for mould in roof which happened due to roof leakage rain. The agent is also claiming money for window clean. I cleaned them reasonably as i found it. but there is construction going on in the street.
The house was left in reasonable condition if not better.
The agent claiming money for existing carpet damage. and also water damage which happened due to shower leakage which was reported to the agent. The agent is saying kitchen is not clean and lawn not mowed. which is not true.
I did all the work by myself. They have beached the privacy 3 times and fair trading rules and upon my arguments with them on the part Richard li is being difficult and trying to charge me for thing i should not pay.
they are essentially asking tenant to pay the rent and also renovate the house.