Ordered a mattress from Emma through Beter Bed. Th...

Ordered a mattress from Emma through Beter Bed. This had to be delivered from Germany and went via GLS.

I've read a lot of negative reviews, so I already had numerous doom scenarios running through my mind.

However, I am pleasantly surprised by the friendliness of the delivery person and the speed with which the mattress was delivered. On day 1 he arrived in Utrecht from Germany. Day 2 from Utrecht to Amsterdam. Day 3 delivered neatly to the door.

The delivery guy was also very friendly, despite having to get a 33kg package to the 8th floor. Even helped lift the package over the sill of my front door.

In short, top service! The only point for improvement is the track & trace information. A daily indication of when you can expect your package helps enormously, especially with a package size of this size.