Fay N

Review of Arabesque Ballet Center

The person who handles the phone is very rude and ...

The person who handles the phone is very rude and unwelcoming, I had bad experience in communicating with them. They never answer messages, emails, nor calls after more than two weeks of failed trials I wrote in their instgram account what I went through, never used any bad terms only explained what I went through and they deleted my messages and blocked my account. Been with dance schools since 2010 and have never experienced this type of service and attitude. The deleted messages and blocking my account proofs how badly they handled everything and how wrong and low leveled their way of communication was. Otherwise if they were confident that their staff had acted in a professional and welcoming way. They wouldn't do so. Abu Dhabi community is a very small community and most moms of the Khubairat British School and American Community School know each other and bad things can never be hidden by deleting and blocking, this is a very childish attitude.
I would never write and waste my time if I wasn't treated terribly bad. I have all the whatsapp and instgram messages captured as a proof as well as a recording of the phone conversation when the lady from the Phillippines hangs up before letting me talk.
Very unprofessional way of running their communications. Very disappointing.