Small room, couldn't check in until 4.30 (aparantl...

Small room, couldn't check in until 4.30 (aparantly due to their Sunday late checkout policy) so left my phone number at reception. Did not receive a call to say the room was ready, but did receive a text message at 8am letting me know the check out time....

On check out the receptionists couldn't seperate my room extras from the main account, even though the company only pays for the room and I cover incidentals in cash. I told the lady what I'd had from the minibar snack selection, and she basically said she couldn't take my word that that was all I had taken. Then her computer system aparantly could not seperate the items from the main account bill. This hotel can't get the basics right