Alejandra Garcia Review of nhow Rotterdam
Great location and comfy/beautiful rooms BUT...
Great location and comfy/beautiful rooms BUT...
Booked one night from Saturday to Sunday which included dinner for two, breakfast and late check out (at 5 PM) in the skyline room.
Dinner was delicious but tiny. Seemed like it was for one person only, we had to order extra food (+30EUR). Breakfast was only available at 8:30 or 12, for you to pick up. So no sleeping in on Sunday or eat your food on the go because check out is at 12. Picked the option at 8:30 and got called twice because we were a few minutes late to go pick up the the food.
Although I booked the offer with late check out at 5pm and this was confirmed in an e-mail, we were asked to leave at noon because the hotel was busy and they needed the room. Non sense.
Overall I can say the place was beautiful, comfortable and clean but the service was very disappointing. I wouldn't say here or recommend it to a friend. It was also pricey and far from meeting the expectations I had when I booked it.
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