By far the worst customer service experienced at t...

By far the worst customer service experienced at this place. Our small company has a weekly meeting over lunch at 11:30AM. We placed our 8 person order at 10AM and asked for a pickup at 11:20AM. When I arrived, on time, to pick up the order, the staff informed me that our order was not complete because they had been busy all morning and they didn't want to "make the hot stuff too early." It turns out, they hadn't really started our order at all. I watched as they sliced bread, sliced deli meat and made the sandwiches as I waited. After waiting in the shop for thirty minutes, I was finally able to head back to the office...very late for our meeting. I wish the ordeal ended there but it didn't. Upon arrival to the office, the order was incomplete. One of our office staff did not receive their lunch because Mazzulos didn't make it. We will NEVER order from here again.