Review of Blue Elephant Thai Restaurant

3 years ago

Food is above average.

Food is above average.
There are other better places in town.
The server and cook /owner new we where vegetarians. Couple of dishes we tried to order had fish sauce and we order Something different.
Fried rice was brought with eggs, despite saying no to that. My daughter decided she will have it so i ordered another one for my wife and myself. and asked them to make sure NO EGGS or meat.
Next dish the noddles they brought out knowing no eggs said the cook already made it. So they served us
This time we said no and sent the whole dish back, without touching it.
They made the right one.
When the bill came they charged for both the fried rice and also 2 noddles dishes.
My daughter decide she will eat fried rice so it's fine we will pay for both fried rice dishes.
But the noodles can't pay for them making a mistake.
Server said the owner asked her to charge as she made it, regardless of us eating the one with Eggs or sending it back untouched no difference to the owner.
We initially ordered for 2 main course items they wanted us to pay for 4.
After lots of arguing we paid for 3 dishes.
Folks this will tell you about their customer service business ethics. They LOVE YOUR WALLET.
Not you as a guest or customer.