Mackenzie Ray

Review of Tar Heel COS

Please do not make the mistake I did and ignore th...

Please do not make the mistake I did and ignore the terrible reviews of this place. They are all valid, if I could give 0 stars I would. Upon move in the unit had not even been cleaned. There were dead bugs on the floor, cobwebs everywhere, the floorboards were disgusting, the railings were brown, the cheap cabinets had paint chips, 2/3 toilets were not working, a/c was broken, multiple outlets didn't work, I could go on... Then a few weeks later we started having flooding issues upstairs. Their "fix" left a huge hole in the wall that they just covered with plastic. Then our water heater broke and caused 2 over $200 water bills which we had to pay. There was constantly water under our house due to poor drainage. Our downstairs bathroom flooded and got sewage all over our carpet, the carpets were cleaned but that nasty water that got under the cabinet and dripped into our kitchen was never addressed. There were so many mosquitoes due to the amount of standing water on the property and under our house that you couldn't walk outside without being eaten alive. They don't even accept online rent payments. You physically have to bring them a check. I had to go buy checks. In 2020. Who has checks in 2020? They only have a couple of overworked maintenance guys who are responsible for tons of run-down, leaky, old properties. It took 6 months to get an ice maker installed which we were promised upon move-in. Please don't sign with this place. I wouldn't wish the experience I had on my worst enemy.