I have had very poor experiences with the Service ...

I have had very poor experiences with the Service Department at this location. You would think that being an independent dealership or sole owner it would be "better" per se however, read this... From the first time I had the bike repaired there I had fronted the cost/expenses of the repairs and the department was still late on completing repairs and gave me wrong tires and put weights on the rims to have them balanced. The second time, I had gone in to get it serviced; to lubricate some parts of the bike and I was quoted, verbatim, "Anywhere between $50-$60".When I went to pick up the bike the service advisor was going to charge $200! After complaining about this, the service tech started cursing about me despite the fact that it was his manager who quoted me the service. Lastly, I called in about getting another quote on a diagnostic on my bike and gave him details on what was going on. He said, it can be $320 just to look at it, and not even repair it. I asked, "well, what if you don't find anything, I don't want to pay $320 , so on average how much could it be given my situation and your experience?". He said, "I don't know". How do you not know ?! I mean, you are in a service department it is your responsibility and duty to have some knowledge or background in the mechanics of motorcycles. If they don't know, how could you trust them with your bike?! Nonetheless, I started taking my Harley to another shop....