I have been to Dr McDonnell since before he opened...

I have been to Dr McDonnell since before he opened this surgery always found him to be good until recently trying to get a script for meds that he put me on, rang on the 17th then the the 20th then on the 24th and have not heard a thing, I can't get in to see him for 3 weeks that's why I need the scripts .when I ring and speak to the receptionist they say it's out of our hands , once we have emailed him he would have read them so of this is true and he has read them why is he not contacting me or if he's busy at least getting the receptionist to contact me to at least let know why he's leaving me to suffer this is so out of character can't see another doctor because they can't all prescribe this type of medication the receptionist told me .This is unbeleivable!!