John Marquis

Review of Four Seasons Resort Bahamas

The four seasons arranged a boat trip with a 3rd p...

The four seasons arranged a boat trip with a 3rd party vendor for us, however the boat could not go out that day because of high seas. It has been over a year and we have not been refunded and the four seasons staff has had limited responses continuing to say that they are looking into it and then will go silent for a month. Correspondence and service has been terrible for a trip they arranged and recommended (out $13k for a trip we couldn t take). Not the type of service you would expect.