This review is for my last experience at this deal...

This review is for my last experience at this dealership. It was HORRIBLE. It took them 4, yes FOUR hours to change my oil. I wasted HALF of my day waiting for the oil change. It was free, but now that my free service coupons are up I won't be returning. Also, when you "check in" you have to fill out paper work and put down your phone number. I put down my phone number only because if there is something wrong with my car or they do not see me sitting in the waiting area I want them to be able to call me to get a hold of me. HOWEVER, they apparently use your phone number to also call you and throw sales pitches at you. "I have a great deal for you on your 2011 Accord" Really???? The only "GREAT DEAL" you can give me is to a) pay off my car for me b) stop calling and leave me alone. A great deal would to no longer have car payments. Sure I'd love a new car (who wouldn't?) but mine is almost paid off... and I can't wait to be done making car payments.

I love my Honda... when the sold me my car that experience was wonderful. But STAY AWAY from the service department!!!!!!