I wish I could give negative stars. I will give on...

I wish I could give negative stars. I will give one because the customer representative was very pleasant. Now the rest of my monthly interaction is AWFUL! Can not pay online , cannot find my account in the system. 5 years without a late payment and here comes Statebridge and I have not had 1 on time payment since. On a positive note I have not been charged a late fee , so glad because I would lose my mind. Every month I am promised the system will be fixed. And they think I'm going to allow automatic payments LOL. I wish I didn't have to work with them!