**I'm almost a month into my lease with nothing fi...

**I'm almost a month into my lease with nothing fixed, no efforts to fix things, just the run around. I wish I would have just listened to the reviews and rented elsewhere. I've never experienced anything like this in my life--most of the staff is uncaring and rude. Those that aren't seem to be trapped between needing to have a job and being happy. I've e-mailed, called, stopped by and still can't get any type of timeline on when things will be fixed. The e-mails I have received just place the blame on the homeowner not having enough money or not wanting to do the repairs. By far the worst and most unprofessional PM company I've ever worked with or rented from. STAY AWAY**

So far my experience has been ok. I've been working with Michael Matthews and he has been wonderful throughout the process and has gone above and beyond to make sure everything goes as smoothly as possible.

The company overall needs to improve their procedures, however. Renting out properties that are lacking basic upkeep is bad business. You can only blame the owner but so much; if they're not wanting to maintain their properties, don't rent their units. Ultimately it reflects bad on the company as they represent the owner. Properties should be cleaned and repair-free (aside from permanent damage that doesn't infringe on the renter) before move-in. Shouldn't have to be dealing with blown light bulbs, a malfunctioning lock, putting up towel bars, food left in cabinets, etc.

Hoping they do the necessary repairs and make a good effort to make things right.