I feel compelled to change my review as I was last...

I feel compelled to change my review as I was last treated in the store. It's a place I won't step on!
One star is too much.
Edit by owner response:
It is very good to respond to a review.
Not in this case. I'm in your database with this name. And the problem has nothing to do with the order placed, but with your employees in the store.
"Don't copy / paste a response. EVER!"

LATER EDIT: "Maria, Customer Care evomag.ro" wanted to help me, but it failed to identify me :))))) I propose to change the automatic answer to: "Maria, Customer Care Mai Din Parti"