My name is Rolando C. and I have been a customer a...

My name is Rolando C. and I have been a customer at Antioch Toyota since 1995, I have purchased three cars and a truck at that dealership. Well, I came into the dealership yesterday in hopes to get a Certified Used Camry with low mileage on it in exchange for my 2013 Avalon that I purchased on 10/2013 and which in excellent condition; I am trying to lower my monthly car payments because I have a new baby coming and don t need to be paying such high monthly payment.

I found exactly what I was looking for, the price was right, the monthly payment was going to be exactly what I was looking for and the care ran beautify. When they run the numbers, the supervisor told me that there was absolutely nothing they could do for me unless I was willing to put $12,000.00 dollars on top of the value of the Camry, and I would have to pay for the Camry and for the $12,000.00 dollars that I still owe for the Avalon and that my payment would probably be over $500.00 dollars a month, in other words I would be paying for two cars. They valued my Avalon $4,000.00 dollars below Blue Book to begin with and they forgot about MY LOYALTY to ANTIOCH TOYOTA. There is no customer care for FORMER CUSTOMERS such as myself, actually I have been repeating customer at ANTIOCH TOYOTA for the past 20 years. THANKS ANTIOCH TOYOTA I AM DONE WITH YOU. You need to take care and be loyal to old, repeating customers that keep coming to your business such as myself.