AVOID AVOID AVOID.

AVOID AVOID AVOID.
They are absolute jokers. Tried to check in late having confirmed I was doing so - I showed a written trail with Hilton online AND a follow up email I sent directly to this hotel branch. Yet no room available? The run down bar in the lobby summed up a run down hotel run by staff who couldn't even offer an apology. A massive discredit to the DoubleTree name which in London is a mark of quality.