Paul H

Review of Hyatt Harborside

A fabulous experience... Even at someone else's ex...

A fabulous experience... Even at someone else's expense... Flight delay, you may know the story. Their shuttle driver was exuding smiles and care, so that was a good start after a 12 hour delay. Receptionist wasn't exactly brimming with smiles and a welcome - more function, efficiency and professionalism. Venue very clean. Room excellent. Most comfortable bed too (ours was 7th floor overlooking the harbor). Restaurant staff in evening were very accommodating and went beyond their means to look after us, and next day a very similar experience at lunch, with different staff, pretty much the same. Food in the restaurant is well worth exploring - crab cakes were delicious, the fish sandwich big flakey and juicy, fresh bread too... Seems to be a very well managed place this. A credit to the staff working there.