Alex Folz

Review of Kerry Toyota, KIA & Subaru

Called them about a vehicle posted on their websit...

Called them about a vehicle posted on their website and they told me not on the lot it was in transit with no known arrival date. I get there still wanting the specific car to put a deposit for it and at first they tell me its a manual when the website clearly says CVT automatic. After I told him it said CVT automatic the salesman tells me he thought I meant a white one and he would take the vin and check with the manager. He then comes back and tells me that one is unavailable and it was totalled in transit. Then try to get me to buy a different one without looking at it.

Edit: Thank you for the response. My issue is that the car in question is still up on the website. If it was totalled in transit then you should remove it from your website as it is misleading.