The purpose of my visit to the service department ...

The purpose of my visit to the service department was to render the first service of my new Avalon Limited at 5,000 miles.The action called for rotating my tires. After spending 1 1/2 hours in the waiting room, I decided to walk back into the service bay. The attendant indicated that the vehicle "just finished" and that they had road tested it. I hope, this excessive time is not typical of Mike Johnson's Hickory Toyota.