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Matt Salm
Review of Airlie Center

4 years ago

If you're looking for a luxurious weekend getaway,...

If you're looking for a luxurious weekend getaway, keep looking. The property and landscape is beautiful, but the service and management leave much to be desired. There's a good chance you'll find a room infested with stink bugs to welcome you to the property.

Service in the dining room is non-existent. Despite only 6 tables of diners, the waitstaff was noticeably absent and showed no interest in providing a memorable dining experience. An hour to get an appetizer and 20 minutes to have a plate cleared left fellow guests to commiserate about the comedic lack of service and attention. When management was engaged, nothing improved. All you'll get is a "sorry" and 20 more minutes of the disappearing act. Staff and management should be embarrassed about tarnishing the reputation of such a historic property.

To potential future guests, please do yourself a favor and don't stay here!

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