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I called in about 30 minutes ago to see if I can m...

I called in about 30 minutes ago to see if I can make a reservation with my debit card but paying cash and told I was and showed up at the hotel to do what they said they could do and the lady was really snobby rude and disrespectful and lied to me and told me that she never said that over the phone even though I have proof that she says it

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