Matt R

Review of Pulse Energy

If I could give zero stars I would. Complete idiot...

If I could give zero stars I would. Complete idiots working here. I recently signed up with Meridian from Pulse Energy only to be with Meridian for a month when Pulse wrongfully took my account back. After four phone calls with them after receiving an email from them indicating they would be taking my account back after someone from their sales team tried getting me to sign back up with them which I DID NOT AGREE TO, every single person on the other end of those four phone calls told me don't worry my account is still with Meridian the account wasn't going back to them, I get a bill from them instead of Meridian at the end of the month!!! Seriously, how many phone calls and idiots does it take to cancel a mistake they made! They had a month and four phone calls! I just called them after I received a bill from them which I shouldn't even have. No compensation for wasting my time or Meridians, just a measly sorry and confirmation that yes she did see the notes on their system that I called four times and that they shouldn't be taking my account back. What's the point of putting notes if those notes lead nowhere! Four phone calls! Instead of sitting on your arses and answering phones do your job! Useless! Avoid them like the plague!