Marian Peters

Review of Texas Children's Hosptial

While I was really pleased with my daughters care...

While I was really pleased with my daughters care as far as her medical staff, that other hospital staff isn t the greatest, the valet in particular. They were pretty rude. After a rough day in the ER yesterday and then having to be admitted to level 4 nicu, I retrieved my car at just 30 min over the 24 hour mark (just as I was getting ready to head out to go home and shower and change, her doctors came around for rounds) and I was charged for two days (they have a daily rate) despite the fact that I told them that I was coming right back as my daughter was still in the nicu and I was going to be paying for another day anyway as I plan to stay overnight with her again. They didn t offer any grace period and the lady who spoke to me was very nasty in her tone when I inquired about it