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Angelika Beyer

3 years ago

The room was very clean - but the tiles in the bat...

The room was very clean - but the tiles in the bathroom could be repaired. The hotel gives the impression of four stars, but for me it is only three. The service at breakfast and in the restaurant is impossible. At dinner there is no refill, nor is it asked whether everything is ok or whether you want something. Empty tables sometimes stand for 30 minutes before they are cleared. The same goes for breakfast. Coffee, etc. is available to order, sometimes you are already finished with breakfast before you are even asked about the drink. Once in the morning about 10 tables were empty, but not newly set. When I took the liberty of placing my juice on a table that had not yet been set in order to get the further breakfast at the buffet, I also had to get a text from the waiter. Something like that doesn't work. The selection at the breakfast buffet is rather poor. Maybe it is in the French. Switzerland also standard, but with 4 stars I'm used to different things. My highlight was the German-speaking lady at the reception - she is my heroine. Not only would you have made your parking space available for me so that I can have one for my car (it is a bit difficult to park on the street and the hotel only has 10 spaces of its own - but there is constant coming and going, it will always be something free), no, she always had an open ear, was friendly and explained everything we wanted to know very well to us. She gets 6 stars from me!

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