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Aaron Qualls
Review of Lawrence Kia

3 years ago

Horrible experience that resulted in over 4 hrs of...

Horrible experience that resulted in over 4 hrs of drive time and a wasted day off of work to go to this dealership to buy a car that they didn't even have on the lot! I was interested in a Ford Fusion I found online do I called the dealer to confirm they had it, while talking to one of the girls on the phone she told me it didn't have an option I was after so I said no big deal I'll just keep looking. Thirty minutes later another girl called me back and said they checked the vehicle and it did indeed have the remote start option I was after so i started my 2 hr drive to go buy my new car. When I got to the dealership they pulled the car out front, I inspected it and the salesman drove it off the lot and we switched places down the road. After being in the driver's seat for a minute I looked at the odometer and realized this was not the right milage. They did not even have the car I came to look at on the lot so they tried pulling a fast one by bringing out, letting me inspect, then test drive a car that was an exact replica except for the interior options and had more milage. Needless to say the test drive was over and I got to drive 2 hrs back home with no car. The manager of course got in contact and said he would do anything to make it right but that has not been see . I would take my business, valuable time, and money elsewhere.

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