I have been going to MATC for the summer '20 semes...

I have been going to MATC for the summer '20 semester and my overall experience is the lowest of the low. There are so many issues wrong with this school and the main problem is the terrible communication and terrible customer service. Everytime you call to speak to someone whether it be admissions or financial aid they have the WORST attitudes. Very unprofessional and do not want to help. You can't even finish explaining your problem before you are being rushed off the phone. Due to COVID, classes are online, I get that. Professors at this school put forth the BARE MINIMUM to teach online classes. All they do is copy and paste a Youtube video and expect that to teach students. WE ARE TEACHING OURSELVES! This is not right and very disturbing. Whoever I attached to this email that is responsible for the financial aid department due me a favor, FIRE ALL YOUR STAFF! They have made my life a living hell. I applied to this school and was awarded summer financial aid. I was given grants and loans. After my charges would have been taken out of the aid, I would have received a refund check. I called the financial aid office on numerous occasions to make sure that all my information was correct and that I was indeed receiving a check. Your staff waited until the last minute to not even send me an email or any kind of notification that they they denied all of my loans and that because of this I now owe a balance and won't be receiving a check. After this semester I will not be attending this school anymore and will be withdrawing indefinitely. The quality of education, and service is bare minimum here and you all should be ashamed.