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mathieu llorens

4 years ago

I needed to see a dentist to fix a chipped tooth. ...

I needed to see a dentist to fix a chipped tooth. So, there was nothing urgent but still something that needed to be done.

I then call Bhandal dental practice on the advice of a friend of mine to book an appointment in advance, any Saturday
of the coming month would have been fine. I have been told in the first place that I needed to call first thing on Saturday for that.
I did so and I have been told to call on Monday as it requires to book an appointment in advance for this kind of matter.
I cannot hide that I left the conversation frustrated and annoyed as it was precisely what I tried to do in the first place.
May I add that at any moment I felt consider and helped.

By curiosity, my girlfriend tried to call Bhandal dental practise to do the same 10 minutes after my call.
As surprising as it could seem, she was listened and a booking has been offered to her.

I feel a bit disgusted about this. I am a foreigner and I'm sure it is understandable that it is not
an easy thing to do this kind of step abroad. I feel sorry for the clinic which benefit from good references but I stayed with a bad/weird opinion from the welcoming performance of this clinic which according to me is so out of standards.
At any moment I had not been offered the possibility to find a solution.

I then call another clinic which book me an appointment without any issue and was glad to offer me their expertise.

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