Helena Rozo-Drori

Review of Jupiter Medical Center

I had to go to the emergency room yesterday and I ...

I had to go to the emergency room yesterday and I was extremely disappointed with Dr. Don Tanabe. I have a rare desease that causes tumors in my pelvic area. I asked Dr. Tanabe to speak to my Doctor for guidance on how to treat me and he said he was too busy. Finally the did blood tests that my doctor requested however they said it would take 2 days to get the results. I begged Dr. Tanabe to see if they could rush the tests and he said it was not possible. I was livid and requested to speak to a supervisor. Miraculously they got the tests and a nurse brought the test results 5 minutes later. Rami Hamzi, the nursing supervisor to whom I complained to was very kind and understanding. However after reading other negative reviews about the ER i felt an obligation to share my experience with others. Their lack of compassion and sense of urgency was beyond anything I have experienced. If you need to go to an emergency room run the other way. I have dealt with my desease for over 10 years so I have been in many emergency rooms. If I could rate this ER I would give it a -20.