if it was possible to leave a negative star I woul...

if it was possible to leave a negative star I would. This has to be the absolute worst company I have ever dealt with. First of all the customer service is by far the worse (Id rather speak with comcast 10000 times before speaking to anyone from here) Second they have no idea what they are talking about. I called asking a questions was told I wasnt able to, okay fine then got a call back saying my loan was already out of the rehab program and asked "what do you want to do about this" and then "oh wait my manager is coming over okay so you are all set" my response " thanks for the freakin heart attack" the rep then laughed. yep she LAUGHED. If you have to deal with them and its for a student loan, get the loan into a rehab program, make the payments on time and try your hardest not to call them.