Yanni Velez

Review of Mercedes-Benz of Pompano a AN ...

I used to go into the Mercedes Benz of Coral Gable...

I used to go into the Mercedes Benz of Coral Gables. When I used to live in Miami. I moved to Coconut Creek and needed to get my car serviced for some problems. I came in to the shop with some engine problems such as an Engine Light on which basically indicated that my P0300 and several spark-plugs /coils were misfiring - aside from the car running lean. At the time I figured... okay, pay the $195.00 for the diagnostics and see what's really wrong with the car. Keeping in mind that my C300 Sport was a 2011 vehicle. I know it needed to be repaired. The technician came back stating I needed a new transmission ($8278.53) and since the motor was not misfiring, there was nothing to be much that they can see that may have caused the misfire. I chose to do a few repairs (recommended by them) with them and according to the estimate. The total of the repairs would cost me approx $800.72. How did I end up with a bill of $1,128.50 (+327.78) which I have no clue what that's for. Needless to say, a few days after I drove off with my car. It did run smoother (because of the transmission mount installed - so thank you for that recommendation) However, the car started to misfire again. I sent an email to my technician regarding the problem and she said that the technician stated "iIF HE IS GETTING MISFIRE CODES THEN THERE IS A SECONDARY ISSUE, THE HESSITATION IS DEFFINTLY IN THE TRANSMISSION." So my question is, what is the secondary issue? I just think this should have been caught since the time I sent the car in for repairs. I explained to them that I personally changed the spark-plugs and coils myself. But to please check if it was done correctly because of the error of the misfire of P0300 P0301 P0302 P0304 P0305 - I Recently sent an email to my the Service Advisor regarding my car to see if I need to pay the $195.00 again. At this point, I think I just may need to buy a new car. But it won't be at this dealership.