Jen H3

Review of Gateway Chevrolet

I will never purchase a Chevrolet vehicle again. M...

I will never purchase a Chevrolet vehicle again. My 3 year old (originally $60,000+) vehicle has paint defects that the manufacturer is refusing to fix. The paint is literally oxidizing. Through my research, I have found that this a common issue. For this to occur on a vehicle that is only three years old and in otherwise excellent condition is ridiculous. There is an obvious manufacturer defect that I am now stuck with due to no fault of my own. Chevrolet refuses to assist with the issue and I am disgusted with their response to the issue. May I also mention that the brakes completely failed on the vehicle also due to a manufacturing defect. I was very patient with this situation and did not complain about the hassle of having to leave the vehicle in the shop for repairs for several weeks as the vehicle was deemed unsafe to operate. I was advised not to purchase a Chevrolet vehicle by others but figured I would give it a chance as I have owned many in the past. I have learned my lesson and now I feel that I need to inform others of the quality of their vehicles and customer service. Funny how this started to happen very soon after my vehicle was out of warranty. NEVER will I purchase a Chevy again. If you have experienced this with a GM or Chevrolet truck or SUV around this year (2015-2018) submit a case to the Attorney General s Office.