Failed to anticipate my tile floor would buckle af...

Failed to anticipate my tile floor would buckle after flooding. Franchise owner personally Promised me they would make right with insurance company. This never happened and now they do not return by phone calls or emails. And Nstionwide insurance is evidently just as crooked because they are complicit. The worst part is that I trusted they would do the right thing. Now I m about to see the work anniversary and I left with a buckled tile floor. Do not use Servepro. It appears that corporate cannot mandate honesty in their franchised operations