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Charles Hirsch Review of Smith Brothers Of Berne, Inc.
Terrible, terrible quality control and customer se...
Terrible, terrible quality control and customer service. Bought a power recliner sofa in November 2017 and the sofa cushions are indented and uncomfortable with the fabric covering very loose. Like sitting in a cereal bowl. Company will not exchange or refund money, only repair it under their strict warranty and you have to pay for dealer shipping. If you purchase their furniture you will not be treated like a customer. You will only be a lottery purchaser, one may get good furniture, but most will lose with lousy furniture.
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