Irene Aguirre

Review of Camino Real Hotel El Paso

We have reservations at this Hotel for June 2018 f...

We have reservations at this Hotel for June 2018 for a big National Convention. I have 6 rooms booked since July of 2017. I received a phone call this evening 2/16/18 from a member of our Organization in El Paso informing me that Paso Del Norte's renovations will not be completed in time for our convention in June and that I need to find another hotel to book all my rooms in. The issue I have is that the Paso Del Norte has not called and I was informed that they had no intentions on calling me to tell me that we no longer have rooms. We have over 20,000 members coming from all over the country to this event. I would not have been good if we showed up in June for 8 days with no hotel rooms. After spending the last hour on the phone and calling many sold out hotels looking for rooms I was able to secure 6 more rooms. Thank you Hampton by Hilton for coming to our rescue. We are from El Paso and travel there often we will NEVER AND I MEAN NEVER stay at Paso Del Norte on our many trips home.