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Lynn Homer

4 years ago

Took a work truck in for diagnosis and repair. Cou...

Took a work truck in for diagnosis and repair. Couldnt get the service advisor to return my phone calls to let me know what they found wrong. After three days I had to drive back to the dealership to get information. Was told the injectors needed to be replaced. They only stock six injectors had to overnight two injectors. Was told it would be done within two days. Called still couldnt get the advisor to answer the phone left messages with no luck. Called and ask for the service manager who after ten minutes finally answered the phone. Only to inform me theres not enough hours in the day to have it done by the time promised. The truck has been there for over a week.Now there telling me it will be next week before it will be done. I wouldnt recommend this dealership to anyone who wants customer service and honesty.

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