The hotel is good, not to say that the best hotel ...

The hotel is good, not to say that the best hotel in the world, it is still necessary to develop and improve, the prices for accommodation are too high, as are all hotels in Kazakhstan (I wonder when we come to this golden ratio price - quality?). We chose this hotel because TripAdvisor had information that when booking a room, the airport transfer service was provided free of charge, however, after the payment we found out that the service was abolished and the information was not corrected. And I was also very surprised that for 70,000 tenge per day per room, breakfast is not free, but it costs another 50 USD per person. Review your pricing policy, gentlemen.