K V Review of Budget Rent a Car of Las Vegas
Don't waste your vacation time renting from Budget...
Don't waste your vacation time renting from Budget at 3041 S Las Vegas Blvd.! Like many other reviewers, we experienced over a 2 hour wait trying to get a car. They have PLENTY of cars between their small lot and the lot they use across the street. The issue is the lack of organization/efficiency between the 2 men who were working behind the counter. They were literally running around like chickens with their heads cut off, getting in each other's way, and accomplishing very little. We watched repeatedly as they attempted to switch customers' paperwork on them, upsell them on things they really didn't need, and tried to swap cars on customers by stating their assigned car wasn't available (ours was just across the street). They were able to get a whopping 4 cars off their lot in the 2 hours we were there. It was not the fault of the young men working in the lot trying to clean the cars as fast as they were coming in when there were other cars ready to go across the street.
When we dropped the car off 2 days later, there was a long line again waiting to be served and we thought we were going to be stuck for hours again. To our amazement, the woman working behind the counter who was processing the paperwork that day was extremely efficient. She easily got through double the volume of customers in half the time.
Heed the warning others have given and don't waste your time in Vegas standing in a car rental line. I wish I had paid attention to the Google reviews before we booked the car for our vacation.
Comments: