I want to start by saying this place is AMAZING!!!...

I want to start by saying this place is AMAZING!!! I had a couple of parts I needed to install on my V4R, called on a Wednesday and they where able to squeeze me in for service on Friday... although I was not able to confirm the fact I was going to be able to take the bike on that Friday, I reached out to the amazing service via online after hours.... Angel "Hyper" was able to reach out to me a few moments via email.. it shows the dedication, passion and the commitment to their customers!! Once I arrived there on Friday, the moment I stepped inside the store I few welcome and part of a special FAMILY. I was able to meet a lot of people, people who love working with people which is the key to customer service... even though I did not purchased the bike from them (thinking back I wished I did) I was never deprived of not being part of the Ducati family. Can't thank enough Angel for being so detail, insights and honesty. Angel, you are a true asset to this amazing team and we need more people with this type of caliber to help individuals like myself to make the service, and purchasing experience better. Can't wait to go back for my first service, truly felt in love with this place. I wanted to make this post a little shorter but I'm so impress with this place that they deserve that and more. From the bottom of my heart.... THANK YOU!