TERRIBLE SERVICE. I had a course booked for early ...

TERRIBLE SERVICE. I had a course booked for early last year, which was cancelled due to lock-down. Not Inferno's fault. However, I asked for this to be refunded as I decided not to go ahead with the course. It took 6 months of promises "Your payment will be processed on Friday" before I got a refund. NO-ONE answered the phone or replied to e-mails for weeks on end. It wasn't until I threatened to report them that I got my money back. I understand times are hard during lock-down and covid-19 but it's no excuse as a company to ignore requests from potential clients. Disgraceful.