Jessica Roush

Review of FELT

I requested 3 yards of SAE Pressed wool F11 3/8" f...

I requested 3 yards of SAE Pressed wool F11 3/8" felt that is smooth on both sides. I asked this because I have gotten smooth and pilled and wanted to make sure it was smooth on both sides. That is what I requested. What I received was one side smooth and one side with a very bumpy pilling. I called a asked about it and he said that was within the acceptable range. I do understand that they accept it but I wish they would have told me that they did not have what I asked for and they refused to let me return it or exchange it or even to give me credit would have been nice. What I requested and what I received were two completely different things. If the salesman would have just told me that it was not possible to get both smooth sides I would have happily waited until they had a Class A Run which he told me that they do have now and then.