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Sarah Parvati

4 years ago

Cinemark Southpark Meadows discriminates against p...

Cinemark Southpark Meadows discriminates against people with Disabilities. Employees are unwilling to help customers and if you complain about an apathetic employee or a rude client (smoking E-Cigarettes) in your theater (which are very, very stuffy and warm) to management, you are then branded as a pariah by the rest of Management and theater staff as they are actually 'building a case' against you for any problem or complaint that you might ever have.

The staff overall is unfriendly, uncooperative, and do not appreciate your patronage, they would rather you did not come at all - it would seem - then to bother them with doing their jobs. With so many other theaters available in Austin, this would be a big NO (for anyone with disabilities) to attend, as you are treated as second class citizens.

The clean up staff also hangs around at the end of each movie - staring at you to leave, in a bit of a creepy way - causing one to feel uncomfortable about watching the credits as the staff appears to be hoping to 'rush' you out of the theater early - when you pay for a movie, you also 'pay' for the credits/out takes that follow.

In this day and age, it is a shame that people still have to put up with this type of discriminatory and other behaviors by business owners and their employees. I would sue them, but I would rather see them go out of business due to poor treatment of customers - over time karma strikes back without anyone having to lift a finger. I boycott Cinemark Theaters due to this egregious behavior by the staff.

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