Ben Wilson

Review of Airlie Center

I planned to stay here during a wedding weekend fo...

I planned to stay here during a wedding weekend for one of my best friends. The check in process was fantastic and the young man who assisted me was more than helpful. My room was located in the Silo House, directly next to the pool. Once we arrived at the room, I was initially disappointed with the lack of handicapped access to the second floor of the facility. My wife and I have newborn twins who are still in a stroller, and utilize the access for such. After we passed by the poison ivy ridden landscaping, we walked into our room which was much smaller than we had anticipated. As my wife and I determined how to sleep 2 adults, a 5 year old, and twins, we soon realized that A) this room was terribly overpriced, B) woefully antiquated, and C) completely unsafe for children. The television was on a very wide, narrow table which my daughter nearly tipped onto herself had it not been for my vigilance. My wife contacted the front desk and they were very receptive to our concerns. We requested an immediate refund and new lodging in town. They happily refunded our nearly $600 for the two nights without problem. I would give the staff here 5 stars, however the rooms and furnishings 1 star. If you are planning on staying there for a wedding, I highly recommend the Hampton Inn in Warrenton.