Sofia Gonzalez

Review of NTTA

My husband's truck was stolen and recovered a week...

My husband's truck was stolen and recovered a week later. I sent over the copy of the police report and a copy of the Dallas Pound Release Form, but because the report stated "offense" instead of "police" report they will not remove the charges. The representative lacked intelligence, she stated that I should go to a different city and ask they to create a police report for the incident, say what? If the truck was stolen in the City of Carrollton, why should I go to the city of Dallas or the city of Plano and ask them for a police report. This is not in their jurisdiction. NTTA has the worst customer service. I'm very upset! HORRIBLE!!!