Greedy. Asked at the same time with my online book...

Greedy. Asked at the same time with my online booking if dogs are allowed you have answered by e-mail dogs are not allowed and I recommend another hotel.
Nevertheless, but 1800 euros debited from my credit card ... obeohl I was not in the hotel.
I am very disappointed. On my request for repayment you tell me only I should specify that of my insurance and not refund me the amount booked. For me a very incredible behavior